Application administration

Business administrators manage information that users access in NexJ CRM. They are NexJ CRM users who gather business requirements and configure the application. Using NexJ CRM, they can configure rules, create custom fields, coverage groups, templates, and so on. They can also prepare contact data and import it to a staging area in NexJ CRM.

They must have the appropriate privileges to manage the information that they are responsible for. For example, a business administrator who handles coverage groups needs a different set of permissions than an administrator who handles opportunities. Permissions are granted by system administrators.

This information describes how business administrators can create and manage information in NexJ CRM.