Statuses and outcomes

Each stage of a business process is marked with a status that reflects the current progress. After the business process is completed, meaning that is has been submitted and either approved or rejected, it is also marked with an outcome.

The status and outcome of a business process are updated when you perform certain actions on it. For example, the status of a business process is set to Submitted when you submit the business process form for review, and the outcome is set to Rejected when any reviewer rejects the form.

The status and outcome of a business process display as fields in the business process and also in the data table in the Business Processes tab.

Status

The Status field in a business process indicates its current stage of completion. Business processes can have the following statuses:

Outstanding
The business process has been started, but not yet submitted.

Submitted
The business process has been submitted for review, but not yet approved or rejected.

Completed
The business process has been reviewed and either approved or rejected.

Restarted
The business process has been restarted after being rejected, but has not yet been resubmitted.

You can only restart a business process when it has a business process form.

Outcome

The Outcome field in a business process indicates the result of its form being reviewed. Completed business processes can have one of the following outcomes:

The Outcome field is blank until the form in a submitted business process is approved or rejected. When a rejected business process is restarted, the Outcome field is cleared.

Approved
The form in the business process was approved by all reviewers.

Rejected
The form in the business process was rejected by at least one reviewer.