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Regionalization

NexJ CRM provides regionalization functionality, enabling you to display the application in the format and language specific to your region. Regionalization features include language localization, date, time, address, telephone number formatting, and currency conversion.

You can specify a default country to use for addresses and telephone number formatting.

To change the language for the display text in the NexJ CRM user interface, select the required language in your browser. To configure additional regionalization settings, click User settings in the NexJ CRM toolbar, select User Preferences to open the Localization tab in the User Preferences dialog, and make the required selections.

Language localization

Language localization is based on your browser settings. You must select your preferred language in your browser.

For the 9.2, 9.3, and 9.4 releases, only the English language is supported. The language shown in the NexJ CRM client also matches with how the system is configured at design time. For example, if the system is configured with English - Canada then the browser setting should be locked to English - Canada.

Text in elements such as tabs and fields are then translated into the language selected in your browser. The selected language also sets the language used for reports generated from NexJ CRM.

By default, the Google Chrome browser displays time in the Schedule workspace based on a 24-hour time format and does not display the AM or PM abbreviations.

The selected language displays only if translations are available. If a translation is not available, the language defaults to English (Canada).

Date and time formatting

After you select a language in your browser, the Date Format and Time Format fields in the Localization tab, in the Preferences dialog, update to show examples of the formats that will be used in NexJ CRM.

The language you select determines three date formats: long, medium, and short. For example, the long, medium, and short representations for December 31, 2015 in the English (United States) locale are:

  • December 31, 2015
  • Dec 31, 2015
  • 31-12-15

The language you select in your browser also determines the time format. For example, the Time Format field displays 3:32 PM for English (United States). If you select French (Canada), the time format changes to a 24-hour time format and the field displays 15:32.

Setting email notifications preferences

You can configure the following email notifications preferences in the Localization tab.

Notification/Email Locale
Determines the date and time format that displays in email notifications that the current user receives from NexJ CRM.

Currency formatting and conversion

You can change the currency that is displayed in NexJ CRM by selecting a different currency in the Currency field in the Localization tab. For example, when you select a different currency, the new currency displays in the banners for entities and in the Expected Amount and Actual Amount columns in the Opportunities workspace data table.

For ad hoc Deals reports, the monetary values in fields, visualizations, and exported reports are converted into the currency selected in the Currency field. For more information, see Ad hoc reports.

Address and telephone number formatting

You can configure NexJ CRM to use your country for addresses and telephone numbers. In the Default Country field in the Localization tab, select a country. The default country determines the country that populates in new addresses and the country code and format that applies to new telephone numbers.

For example, if your default country is set to United States of America, when you create a new telephone number for a contact, the +1 country code is set as the telephone number prefix and the number you enter is checked to ensure that it is 10 digits in length. If you need to input a telephone number for a different region or format, you can select the corresponding country or set the country to Unspecified to enter a free-form telephone number.