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Configuring stages

As an opportunity is pursued, it progresses through defined stages. Stages are steps in the life cycle of an opportunity. For example, an opportunity for life insurance might progress through the following stages: qualification, application, underwriting, present policy, and closed.

A stage consists of a type and a probability. The type indicates what is or should be happening at this point in the opportunity's life cycle. For example, a type called investment prospectus can indicate that a prospectus should be drafted at this stage. The probability indicates the percent chance that the opportunity will be won at this stage.

Stages can also include steps, which are related activities that can be performed as part of the stage.

You create and manage stages from the Stages tab in an opportunity template.