Delete a question in a form when you want to remove the question from the page.
Ensure that you have deactivated the template. You cannot modify active templates.
To delete a question:
- In the business process or call script template, edit the page in which you want to delete a question. The Edit Page dialog opens.
- In the Sections area, select the section in which you want to delete a question. A list of all questions in the section displays in the Questions area.
- Click the Delete button for the question that you want to delete. A confirmation dialog opens.
Click Delete .
This action cannot be undone.
The confirmation dialog closes and the question is removed from the list.
- Click OK to save your changes to the page. The Edit Page dialog closes.
The question is deleted.