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Enabling integration logging

Integration logging provides a summary of requests and responses for NexJ CRM channels that interact with a third-party application or process. Administrators use integration logs to validate processing times, identify performance issues, and troubleshoot reported errors for the external application or process.

You can enable integration logging for the following channel types: file, HTTP, mail, message queue, TCP, and UDP. Integration logs persist in the NJIntegrationLog table and are available from the Integration Log page in NexJ System Admin Console. A database administrator or another person with direct database access can retrieve logging information.

You first enable integration logging for the system and then for individual channels. You enable or disable logging at run time on the Statistics page in NexJ System Admin Console. Logging is disabled by default.

All errors are assigned the ERROR log level and are written to the Exception column in the NJIntegrationLog table.