Requirements and support information

Hardware and software requirements for the 25.08 release are listed below.

Software and hardware mentioned below may have their own additional requirements.

NexJ client requirements

The following topics provide the hardware and software requirements for accessing NexJ CRM from various client devices.

NexJ CRM end user system requirements (desktop)

To run a NexJ application client such as NexJ CRM, the end user's computer must meet the following requirements.

Minimum required workstation specifications

Processor
Intel Core 2 Duo 2.33GHz

Memory
4 GB RAM

Operating System
Windows 10

Resolution Display
1280 x 1024

Additional software requirements

The following additional software is required in order to use specific supplementary functions and features:

• A PDF viewer application, such as Adobe Reader, to view PDF documents and to generate attachment previews.

• Microsoft Office to view Microsoft-supported documents.

• Microsoft Outlook desktop version to use NexJ Outlook Add-In feature included with NexJ Add-In for Microsoft Office.

• Microsoft Word desktop version to generate and edit documents for use with the NexJ Mail Merge feature included with NexJ Add-In for Microsoft Office.

Recommended workstation specifications

Processor
Intel Core i5 or Intel Core i7

Memory
6 GB RAM or higher

Operating system
Windows 10

Resolution display

• 1920 x 1080 (desktop)

• 1600 x 900 (laptop)
  
  

For optimal NexJ CRM performance and appearance, use the following recommended configuration:

• Set Windows display resolution to 96 DPI (100%)

• Set your browser zoom level to 100%

Other display configurations may not be supported.

Browsers

NexJ CRM 25.08 was tested on the latest versions of the following browsers:

• Google Chrome

• Microsoft Edge

• Microsoft Internet Explorer 11

Internet Explorer 11 is currently supported only for existing on-premises installations, and not for Cloud-deployed environments.

Support for Internet Explorer 11 is being deprecated. The last supported release is 25.05.

Microsoft Edge security note

To improve the security of your information, NexJ recommends disabling the following two options, if they are available in your deployment:

• Get image descriptions from Microsoft for screen readers option at edge://settings/accessibility

• Enhance images in Microsoft Edge option at edge://settings/privacy

Spell-checking in Microsoft Edge and Google Chrome

NexJ recommends that you enable the basic spell-checking assistance setting.

• In Google Chrome Settings, navigate to Languages > Spell check and enable the Basic spell check option.

• In Microsoft Edge Settings, navigate to Languages > Writing assistance > Enable grammar and spellcheck assistance and enable the Basic option.

NexJ cannot control where the browser sends text when advanced spell-checking is enabled and is not responsible for this action. The same applies for any mobile phone applications that may be monitoring the clipboard, keyboard, or text.

In addition, using external browser extensions such as Grammarly may cause unexpected application behavior in text input fields.

NexJ CRM end user system requirements (mobile)

NexJ CRM supports the following mobile configurations.

Tested smartphone specifications

• Apple iPhones running Apple iOS. The following iOS versions are supported:

  • iOS 18.X

Browser

• Apple Safari - supported only on iOS devices

Hardware requirements for the global search feature

• A cluster with two nodes to run OpenSearch and a third node to run OpenSearch Dashboards. Allocate at least two CPU cores per node.

• Do not use a network file system for node storage. Solid-state drives (SSDs) should be installed on the host for node storage.

• Minimum storage space based on indexing 10 million sample instances each of Act and Entity metaclasses is 20 GB.

• Each node should have at least 2 GB of memory available.

Software requirements for the global search feature

• The latest supported version of OpenSearch.

• OpenSearch Dashboards. Version associated with the OpenSearch distribution.

• OpenJDK. The version of JDK shipped with your OpenSearch release is recommended. To use a different Java installation, set the OPENSEARCH_JAVA_HOME or JAVA_HOME environment variable to the Java install location.

End of support information

The following hardware, software, and product functionality is no longer supported for use.

Deprecated features

Support for the following databases will be removed in version 25.11:

• Oracle Database 12c

• Microsoft SQL Server 2016

As of version 22.09, Highcharts library is no longer supported if you are accessing NexJ CRM using the classic interface. If you are accessing NexJ CRM with the default interface included with version 9.4 and all subsequent versions, the Highcharts library continues to be supported.