Some error messages generated by NexJ CRM are displayed in NexJ Add-In for Microsoft Office. In addition, these NexJ CRM messages and other NexJ Add-In messages are tracked in the Windows Event Viewer. All communication errors between NexJ Add-In and the application server running NexJ CRM are tracked.
To display the complete stack trace of the error in NexJ Add-In, instead of the brief error message, set the ShowStackTrace registry key to 1.
Viewing error messages in Event Viewer
To enable this functionality, set the LogTraceToEventViewer registry key to 1.
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Navigate to Windows Control Panel.
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Open Administrative Tools and then open the Event Viewer.
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In the Event Viewer, in the Windows Logs folder, select the Application log.
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Review errors and information messages generated by NexJ Add-In. These messages have the value
NexJ Office Add-Inin the Source column.