You can modify the roles that are available for client, event, and opportunity coverage groups.
To add coverage roles to a coverage group:
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Navigate to the Coverage page and select the Coverage Roles tab.
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Select the Client Coverage Roles, Event Coverage Roles, or Opportunity Coverage Roles subtab.
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Click the Select button
To create new roles, you must add values to the ROLEENUM enumeration.
The Select Role dialog opens.
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In the list on the left, select roles to add to the coverage group, then click Add. The roles are moved to the list on the right.
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To restrict a role to only one user in a coverage group, select the Unique checkbox beside a role. For example, if you want allow users to be able to assign one manager role and multiple advisor roles to a coverage group, then make the manager role unique.
When a role is unique, you can only assign one user to that role.
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Click OK. The Select Role dialog closes.
You have added coverage roles to a coverage group.