Enabling user options

user option is a way to enable application features for a user, user type, or for the system. You can enable and disable user options in the User Options tab on the Personalization page in NexJ Admin Console.

Features are enabled or disabled by default, even though they may not appear in the Options list in User Options. If necessary, add user options to the list to change enablement settings.

To enable or disable a user option:

  1. Navigate to the User Options tab on the Personalization page and click the Select button  select.png  at the top of the list. The Select Option dialog opens.

  2. You can use the search bar to filter the list of user options using the * character as a wildcard. For example, searching for *cam* will retrieve the Enable Campaigns user option. Add the desired options to the list on the right. By default, the Enabled checkboxes are selected.

  3. Select or clear the checkbox for each user option to enable or disable the option.

  4. Click OK.

The options you selected now appear in the options list. You can enable and disable these options directly from the list by clicking the Enabled checkbox.

If NexJ CRM is currently running, you will have to restart it for the changes to take effect.

User options for the 9.3 UI

As of NexJ CRM 9.3, the following user options are supported:

User Option

Description

Default Create Folder Setting

Enables creating folders in the Document Manager by default for new users, user groups, or teams. After enabling this option, the Create Folder checkbox is selected by default in the Add User, Add User Group, and Add User Team dialogs in NexJ Admin Console. Folders have view and edit security set to the user, user group, or team for which they were created.

Enable Client Side Error Logging

Allows you to copy error traces to the clipboard if you encounter unhandled exceptions pertaining to the portal container. You can use the traces to find details about errors.

Enable Contact's Company for Acts

Adds a contact's company to the For field when a contact is added to the For field for all activities.

Enable CopyMerge Semantics

Preserves the source entity when an entity is merged. After the merge, the source entity is made inactive. Data from the source is copied to the target using existing merge rules. Disable this option to delete the source entity when merging entities.

Enable Create Folder

Displays the Create Folder checkbox in the Add User, Add User Group, and Add User Team dialogs in NexJ Admin Console. Selecting this checkbox allows the new user, group, or team to create folders in the Document Manager workspace.

Enable Customer Self-Service Access

Enables access to the NexJ Self-Service Client Portal.

Enable Favorite User List to include self

Enables a user to add self to a favorite user list.

Enable Forced Logging

Controls logging for batch email and batch print. Selects the following checkboxes:

  • Create an activity record for each recipient with personalized copies of the email message and attachments in the Logging Options tab of the New batch email dialog

  • Create an activity record for each recipient with personalized copies of the specified documents in the Logging Options tab of the New Print Job dialog

Users can clear these checkboxes only after you disable forced logging.

Enable Inbound For Contact Synchronization

Enables matching the email addresses of attendees in a Microsoft Outlook meeting with contacts visible to the meeting creator in NexJ CRM. If any matches are identified, the matching contacts are included in the For field of the schedule item. If a single email address matches multiple contacts, all contacts are included.

For more information about suggested settings for this user option, see Limiting visibility of contacts in schedule items.

Enable Inbound Sync for private meetings with multiple participants

With Hierarchical Access Model security enabled, you can enable synchronizing private meetings with multiple participants from Microsoft Outlook to NexJ CRM.

Enable Meeting Alarm Synchronization

Enables bidirectional synchronization of reminders (alarms) for both recurring and non-recurring meetings.

Enable Native Message List Integration

Enables the user to receive messages in the native message list on their mobile device.

Enable Notifications by Email

Enables delivery of notifications to the email address associated with a user.

Enable Parent Coverage Updates

Enables the ability for coverage changes made to child records to cascade upwards to parent records. Disable this option if you want coverage inheritance to cascade only from parent to child rather than the default bidirectional inheritance. Disabling this option also sets coverage to read-only for child entities.

Enable Participant Response Synchronization

Enables synchronizing the attendance status of participants in meetings from Microsoft Outlook to NexJ CRM.

Enable Recent Documents

Enables recent documents on the Home workspace.

Enable Recent Emails

Enables recent emails on the Home workspace.

Enable Recent Schedule Items

Enables recent schedule items on the Home workspace.

Enable Recent Tasks

Enables recent tasks on the Home workspace.

Enable Regions for Notifications

Enables restricting delivery of notifications to users who belong to the same coverage region as the user who creates or modifies the item for which a notification is sent.

Enable Security Check on Inbound For Contact Synchronization

Specifies which contacts populate the For field when a schedule item is synchronized from Microsoft Outlook to NexJ CRM. When a schedule item is synchronized, the contacts for whom the schedule item is created populate the For field in schedule item dialogs. When this user option is enabled, only the contacts that are visible to all attendees populate the For field. When this user option is disabled, all of the contacts populate the For field, regardless of their visibility settings.

For more information about suggested settings for this user option, see Limiting visibility of contacts in schedule items.

Enable Task Alarm Synchronization

Enables bidirectional synchronization of reminders for tasks.

User options for the classic UI and replacement privileges for 9.3

As of NexJ CRM 9.3, the following user options have been replaced by privileges. For more information, see NexJ CRM privileges.

User option

New privilege that replaces user option for 9.3 release

Enable Households

mda:HouseholdEnabled

Enable Time Zones

mda:TimeZonesEnabled

User options for the classic UI and replacement privileges for 9.2

As of NexJ CRM 9.2, the following user options only affect the classic UI that is used in the 8.X releases. The majority of the user options have been replaced by privileges for the 9.2 release. For more information, see NexJ CRM privileges and NexJ CRM sample data.

User option

New privilege that replaces user option for 9.2 release

Enable Batch Email from Document Manager

mda:DocMgrBatchEmailEnabled

Enable Batch Print from Document Manager

mda:DocMgrBatchPrintEnabled

Enable Canada Address Lookup

Not applicable

Enable Default for Contact

mda:DefaultForContactEnabled

Enable Contact's Company for Acts

mda:ContactsCompanyForActsEnabled

Enable Display of External Contacts

mda:DisplayExternalContactsEnabled

Enable Extended Custom Fields

mda:ExtendedCustomFieldsEnabled

Enable Financial Model

mda:FinancialModelEnabled

Enable Meeting Invitations

mda:MeetingInvitationsEnabled

Enable Multi-Select in Call Lists Grid

Not applicable (by default, multi-select is enabled)

Enable Multi-Select in Contacts Grid

Not applicable

Enable Multi-Select in Leads Grid

Not applicable

Enable Opportunities

mda:OpportunitiesEnabled

Enable Public Schedules and Tasks

mda:PrivateSchedulesTasksEnabled

Enable Products

mda:ProductsEnabled

Enable Regionalized Tiers

RegionalizedTiersEnabled

Enable Recipient Screen When Notification Rule Satisfied

Not applicable

Enable Service Requests

mda:ServiceRequestsEnabled

Enable Tier Inheritance for Contacts

TierInheritanceEnabled

Enable User Fields

mda:UserFieldsEnabled